Located in the southern end of the hotel zone in Cancun, Sun Palace is the only property geared to couples in this area featuring 252 guestrooms, all beautifully appointed with a double Jacuzzi, LCD televisions with satellite and unparalleled ocean views. Couples rejoice in the spa and three infinity pools, an indoor pool and a stunning white sand beach offer a refreshing option. Four specialty restaurants satisfy demanding palates with a variety of international cuisines. For active guests there is a fitness center, kayaks and unforgettable off-site excursions to interesting Mayan sites, while daily activities and nightly shows will keep them entertained throughout their stay.
Please note: Couples must be a minimum of 18 years old.
252 Rooms, 3 Bars, 4 Restaurants, Snack Bar, Nightly Entertainment, Gift Shop, Multilingual Staff, Car Rental*, Game Room, Parking, Activities Program, Tennis Court, Indoor/Outdoor Swimming Pool, Massage Treatments*, Beauty Salon*, Dry Cleaning/Laundry Service*, Concierge, Sauna/Steam Bath, Watersports (Nearby)*, Dive Tank for Scuba Lessons, Doctor On-Call*, Wi-Fi Internet Access.
* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.
Room Categories and Descriptions
Room amenities include air-conditioning, double Jacuzzi, full bathroom, furnished balcony/terrace, liquor dispenser, minibar, red wine upon arrival, satellite LCD television, Farouk CHI bath amenities (including flat iron and hairdryer), bathrobes and slippers, digital safe, coffee/tea maker, telephone, alarm clock radio, iron/ironing board and turndown service.
Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.
Children's Policy: No children allowed. Couples must be a minimum age of 18-years-old.
Deluxe Resortview- One king bed. Maximum Occupancy: 2 adults.
Superior Deluxe Oceanview- One king bed with oceanview. Maximum Occupancy: 2 adults.
Junior Suite Oceanview- One king bed. Suite features seating area and views of the ocean. Maximum Occupancy: 2 adults.
Grand Level- One king bed and a double whirlpool tub. Private balcony with an ocean view. Maximum Occupancy: 2 adults.
Concierge Level- One king bed and seating area. Ocean view. Maximum Occupancy: 2 adults. Additional room amenities include:
-Apple TV with WiFi connection and special apps including, iTunes, Netflix and more (Apps on Apple TV may require guest subscription)
-DVD and CD player
-L’OCCITANE bath amenities
-Upgraded liquor brands in dispenser: Bacardi White Rum, Jose Cuervo Special Tequila, J&B Whisky and Absolut Vodka
-Two 25-minute back massages at the Spa
-Exclusive Beach Bag (one per room/per stay)
-Private Beach Lounge Chair Area with Waiter Service
-Candlelight dinner at select locations (once per stay)
-Exclusive Concierge Service with personalized service
-Espresso/American coffee maker
-Alarm clock/radio/iPod dock
-CHI Professional hair dryer & flat iron
-Special room service menu for dinners (18:00 to 23:00)
-Nightly Petit Fours with your turndown service
-Private check-in & out/early check-in & late check-out (subject to availability)
Restaurants & Bars
El Alamo- Located in the lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner.
La Tratto- Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner from, serving an a la carte Italian menu.
The Steak- The Steak, located near the pool area, is a casual dinner option, serving a buffet of seafood and fine cuts of beef.
Snack Area- Enjoy light snacks from midday to 5:00 pm. Also offers Asian selections from an a la carte menu, 6:00 pm to 11:00 pm.
Pool Bar- Snacks are available poolside from 11:00 am – 5:00 pm.
Lobby Bar- The lobby bar serves a Continental breakfast from 5:00 am – 8:00 am, bar service from 10:00 am – 1:00 am, tea time from 5:00 pm – 7:00 pm, and live music from 10:00 pm – midnight.
Wet Bar- The Wet Bar provides service to lounge chairs from 10:00 am – 7:00 pm.
24-hour room service is available.